Returns & Exchanges
At Loop, we want you to love your home; if a piece isn't the perfect fit, you can return most items within 30 days of delivery for a full refund or exchange. We ensure a seamless process to help you find the right aesthetic for your living space.
Initiate Your Return
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
Prepare the Package
Carefully repack your items in their original packaging to ensure they remain protected during transit back to our warehouse.
Print and Attach Label
Download and print your prepaid shipping label from the portal, then securely affix it to the outside of your box.
Drop Off or Schedule Pickup
Take your package to the nearest authorized shipping center or schedule a home pickup through our carrier partner.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing